How it works
One call, six moments.
The same lifecycle happens for every call BizzBuzz answers, in well under a second per turn.
The call lifecycle
1
Call arrives
2
Voice becomes text
3
Intent is understood
4
A decision is made
5
An action happens
6
The AI responds
Voice, not a phone tree
A caller talks the way they would to a person. They can interrupt mid-sentence, and the AI stops talking and listens — the same as a real conversation.
A decision, every turn
After each thing a caller says, the AI decides what state the conversation is in — still gathering information, ready to book, ready to transfer — and acts on that decision before replying.
An action, not just a note
Booking an appointment means checking your real calendar for a real open slot. Sending a follow-up means a real email goes out. Nothing here is simulated after the call ends.